If you have an account with us, you can try to reset your password here: https://brooksrunning.com.au/password/reset , and you should receive an email asking you to reset your password.
If you are new with us and would like to sign up for an account, you can do so here: https://brooksrunning.com.au/register . Please note that unfortunately under a new account your previous order history cannot be retrieved and linked.
Note: Sometimes your web browser (such as Internet Explorer, Safari, Chrome or Firefox) will save your old login information so you may need to remove that old information. All browsers have options to delete cookies, cache data, form data and login information.