Skip to main content
Brooks Running Australia Help Center home page
  • Submit a request
  • Customer Care
  • Brooks Run Club
  • Store Locator
  • Shoe Finder
  • Sign in
  • Sign in
  • Submit a request
  • Brooks Run Club
  • Store Locator
  1. Brooks Running Australia
  2. ORDERING & PAYMENT
  3. ORDERS

ORDERS

  • How do I log into my account?
  • Promotion code not working
  • How can I get assistance if I need it?
  • Are there any benefits to having an account with you?
  • Is the item I want going to go on sale soon?
  • I tried to check out and the item in my shopping cart disappeared, what happened?
  • How do I use my Gift Certificate/Promotion Code?
  • Can I use two discounts at once?
  • Do you do back orders?
  • Are there Brooksrunning.com.au gift certificates and/or gift cards?
  • I did not receive my order confirmation?
  • Has my order been received?
  • What is the difference between a “Guest Customer” and a "Registered Customer"?
  • Can I change or cancel my order after it's been placed?
  • Can I place an order over the phone?
  • My Order Will Not Finalise
  • Completing Your Delivery Address
  • How I do edit my order from my shopping cart?
  • Do I have to create an account to order online?
Privacy Policy Help Sitemap About © 2025 Brooks Australia. | Texas Peak Pty. Ltd. | 1300-735-099